Volkswagen Truck & Bus first official importer in Jordan, Integrated Automotive, is commemorating the opening of its newly expanded customer service center, while also reflecting on the milestone of attracting its first major client in the country. The newly-implemented structure comprises approximately five thousand square meters and will be used to provide services to Integrated Automotive’s customers in Jordan, including Pepsi, which has recently acquired five Constellation 17.280 4x2 units in order to distribute its products throughout the region.
The inauguration of the site also marked the 70th anniversary of the Nuqul Group, the group of companies of which IA – Integrated Automotive is a part. Nuqul Group relies on more than 6,000 employees and also represents other brands that are part of the Volkswagen Group. With nearly 15 years of operations within the market, IA is the established representative for MAN Truck & Bus in Jordan and offers a team of commercial vehicle specialists on both sales and after-sales services. VWTB's market offer in Jordan includes models that are part of its Delivery and Constellation families.
“The inauguration of this customer service center marks the start of a new chapter for Integrated Automotive, one that will propel us towards a promising future and new level of success with an even more profound sense of determination. It also reinforces our unwavering commitment to offering world-class products, innovative transport solutions and exceptional after-sales services”, affirms Ghassan Nuqul, Nuqul Group’s CEO, of which Integrated Automotive is a part.
Leonardo Soloaga, Director of International Sales at Volkswagen Truck & Bus, also agrees about the relevance of this partnership. "We have joined forces with Integrated Automotive in order to deliver a portfolio of products and high-quality services within the market, offering the high standards for service with which Volkswagen Truck & Bus is associated on a global scale. And this is something that our customers can always expect from us. We will continue to seek out opportunities to expand our offer of products in new countries”.
Integrated Automotive’s General Manager, Ahed Sukhon, also expressed his enthusiasm for the partnership formed with Volkswagen Truck & Bus, as well as inauguration of the service center, which is the largest and most advanced facility of its kind in Jordan. “These achievements would not have been possible without the tremendous level of support we have received from the Nuqul Group throughout this project and the group’s unwavering belief in our ability to succeed together. We wish to extend our sincerest gratitude and appreciation to our incredible team, who have worked tirelessly and with passion, commitment and loyalty, consistently fulfilling their duties while providing excellent after-sales services to our customers”, highlights Sukhon.